About Fast Delivery

⭐ Currently, we have only set up local warehouses in the USA, which means that some selected products with sufficient inventory can be shipped to the United States within 3-7 days.

⭐ In the future, we will successively set up local warehouses in CAN, UK, AUS, and Europe countries. We sincerely hope that the baby you purchase can safely arrive home at a clip.

How to Identify Products That Support Fast Delivery

Determine which material of this product supports fast delivery by paying attention to the subtitle description of the product.

If you have any questions, please consult our customer service email:[email protected]

Click here for quick scanning about fast delivery: https://www.dollreborns.com/collections/fast-delivery?st=

1. List of Shipping Countries / Regions



2. Shipment Processing Time

All orders are processed within 1-3 business days.

Q: How will I know my order has shipped?

A: We make your reborn doll after you ordered to make sure every detail. The painting time takes normally 1-3 business days. Then we will ship it. Once it has shipped, we will send you an email. Sorry for the long wait, but your doll will worth the waiting. The shipping time is usually about 2-3 Weeks. The delivery company is usually FedEx, Yun Express, or DHL, you could track the number when your baby doll has arrived in your country.

3. Shipping Rates and Delivery Estimates

Due to the impact of the epidemic, the logistics provider sent us a logistics delay notice and we are sorry that our logistics time was forced to be extended. Until we get this back up, we'll be sending logistics timeline notifications for every user who places an order, so please check your emails promptly!

Hope you could understand some of the products are selling very fast. ACT NOW to get your baby doll from dollreborns® as soon as possible! More Infos you could contact us via our customer service email:[email protected]. We are glad to help you with dollreborns® Promise!

The shipping address will be at Warehouse A, C/O 1100 Cranbury South River Road Monroe Township NJ 08831 and the warehouse in Czech Republic, part of the doll's clothing comes from the port of China.

4.Shipping Policy About Full Silicone Products

5.ABOUT FULL SILICONE BABIES***
Attention: The actual weight of the full silicone baby dolls is more approximate to that of the real baby, thus the freight cost will rise within a reasonable range.The actual freight will be charged according to the price and weight of the full silicone baby you purchase, sorry for any inconvenience caused.

6.CHANGE OF ADDRESS
You can contact customer service to change your shipping address before your order is dispatched. The shipping address cannot be changed after the order has been dispatched.

7.TRACKING ORDER

Once the order is placed, our system will send you an email with the order details.
Click here to track your order, please enter Tracking Number in the input box and click Track.
The online update of logistics information may be delayed for 1-3 days, please wait patiently.

Attention: If you purchase multiple items, your order may be split into multiple packages. If you only receive one of the packages, please don't worry and wait patiently.

8.COVID-19 PRECAUTIONS

To ensure that our customers and courier partners are kept safe:

• Our warehouses are following all stipulated safety and hygiene guidelines
• Our couriers wear masks and use disinfectants
• We don't require a signature for delivery - delivery to the address you have ordered is considered good

We ask you to do your part too by:

• Wearing a mask when you receive goods
• Sanitising your goods when you've received them

9. CONTACT US

Did the above information not answer your question? Click here to contact us.

10.SHIPPING PARTNERS