Shipping Policy

⚠️ Attention:

Before you enter the checkout page, we hope you can pay attention to the following information. When you fill in the delivery information, please be sure to fill in the detailed address in the form of the post code, specific house number, street/ apartment, state/city, province, and country. In order to avoid unpredictable situations when we deliver your doll, thank you for your understanding!

About Fast Delivery

⭐ Currently, we have only set up local warehouses in the USA, which means that some selected products with sufficient inventory can be shipped to the United States within 3-7 days.

⭐ In the future, we will successively set up local warehouses in CAN, UK, AUS, and Europe countries. We sincerely hope that the baby you purchase can safely arrive home at a clip.

How to Identify Products That Support Fast Delivery

Determine which material of this product supports fast delivery by paying attention to the subtitle description of the product.

If you have any questions, please consult our customer service email:service@dollreborns.com

Click here for quick scanning about fast delivery: https://www.dollreborns.com/collections/fast-delivery?st=

1. List of Shipping Countries/Regions



2. Shipment Processing Time

All orders are processed within 1-3 business days.

3. Shipping Rates and Delivery Estimates

Q: How will I know my order has shipped?

A: We make your reborn doll after you ordered to make sure every detail. The painting time takes normally 1-3 business days. Then we will ship it. Once it has shipped, we will send you an email. Sorry for the long wait, but your doll will worth the waiting. The shipping time is usually about 2-3 Weeks. The delivery company is usually FedEx, Yun Express, or DHL, you could track the number when your baby doll has arrived in your country.

4.Logistics Expense Detailed Scheme

5.Shipping Policy About Full Silicone Products

Attention: The actual weight of the full silicone baby dolls is more approximate to that of the real baby, thus the freight cost will rise within a reasonable range.The actual freight will be charged according to the price and weight of the full silicone baby you purchase, sorry for any inconvenience caused.

6.Change of Address
You can contact customer service to change your shipping address before your order is dispatched. The shipping address cannot be changed after the order has been dispatched.

7.Tracking Orders

Once the order is placed, our system will send you an email with the order details.
Click here to track your order, please enter Tracking Number in the input box and click Track.
The online update of logistics information may be delayed for 1-3 days, please wait patiently.

Attention: If you purchase multiple items, your order may be split into multiple packages. If you only receive one of the packages, please don't worry and wait patiently.

9.Shipping Partners