1. Our promise

We promise to never stop believing in the unlimited potential in all girls. We’re dedicated to creating products, services, and experiences that help boost confidence, ignite creativity, and fuel connections. It’s our job to remind the world—and all girls—just how strong, brilliant, and brave they can be.

2. Our guarantee

We hope that you and your girl love your purchase from Dollreborns Dolls. If for any reason you don’t, we'll try to find a way to make it right with an exchange, merchandise credit, or refund for purchases within the last year. Be assured we'll do our very best to take care of you.

3. Our Service

VIP Service +$ 2.99
When you choose the option "VIP Service +$ 2.99", then you get VIP Service from us! We will make your order priority!

Quality Warranty +$ 5.99

When you choose the option "Quality Warranty +$ 5.99", then you get Quality Warranty Service from us! We will guarantee your return and exchange service within 180 days! 

4. TRACK YOUR ORDER
Once the order is placed, our system will send you an email with the order details.

Click here to track your order, please enter Tracking Number in the following input box and click Track. The online update of logistics information may be delayed for 1-2 days, please wait patiently.

Attention:If you purchase multiple items, your order may be split into multiple packages. If you only receive one of the packages, please don't worry and wait patiently.

If you have any questions, please feel free to contact us via service@dollreborns.com.